English Version

FOR IMMEDIATE RELEASE

Hong Kong – March 12, 2026

5UF VPN Completes Full Platform Update

New In-App Ticket Support System Now Available Across All Platforms

5UF VPN is pleased to announce that the latest update has been successfully released across iOS, Android, and Desktop platforms.

This update introduces a fully integrated ticket-based customer support system, designed to enhance communication efficiency and improve response speed.

📩 Key Features of the New Ticket System

1️⃣ Direct In-App Ticket Submission

Users can now submit support requests directly within the application, without visiting external pages.

2️⃣ Real-Time Push Notifications

When our support team responds, users receive instant push notifications to ensure timely communication.

3️⃣ Integrated Diagnostic Data Submission

Within each ticket, users can upload:

• Configuration files

• Speed test results

• Application availability details

• Relevant logs and technical data

This enables our support team to quickly and accurately diagnose issues, significantly improving resolution efficiency.

This update represents a major upgrade to the 5UF VPN customer support system.

We invite all users to update to the latest version and share feedback through the new ticket system.

Thank you for your continued support of 5UF VPN.

— The 5UF VPN Team